Frequently Asked Questions

Webstore is the official website and store of The Flenser record label.

In addition to being the most direct source for all things Flenser, offers a selection of releases from other labels and artists that we admire.

If your order includes a pre-order item, the entire order will be shipped once the pre-order item is ready. Please check our pre-order status page for more info on when we expect the item to be ready.

Tracking numbers are provided in your confirmation email when possible.

If your order does not include a pre-order item and you still need help, please email us at

Please include your order number in any correspondence.

Kindly note that we do not ship anything on the weekends.

Qualifying items may be returned or exchanged within 30 days of delivery.

You can request help with returns by emailing

Please include your order number in any correspondence.

If you would like to return or exchange an article of clothing, it must be unwashed and unworn.

Unfortunately, we cannot cover the postage on any international returns or exchanges.

We cannot accept returns on handmade items, such as silkscreened jackets, or products that are not manufactured by The Flenser.

The cost of shipping is calculated in real time by our shipping providers upon purchase and optimized by our staff. We do not make a profit on shipping fees.

Usually we get this question with either Have a Nice Life’s Deathconsciouness or Giles Corey's self-titled record. These albums are both double LPs and come in sturdy jackets with heavy books, all of which raise the shipping cost.

If you’re in Europe you can also order from our friends at Deathwish EU/Throatruiner. They offer most of our catalog, including many limited edition variants and pre-orders for new releases.

Deathwish EU in France carries most of our releases.

Evil Greed in Germany has a good selection our releases as well.

All vinyl copies of Have a Nice Life's Deathconsciousness come with the book. If you did not receive one with your order, please email

While the vinyl version of Deathconsciousness includes a copy of the book, the CD and cassette editions do not.

If you still need to buy a copy of the book you can do so here.

To cancel an unshipped order, please email us at

Please include your order number in any correspondence.

If you would like to cancel an order that has already shipped please, contact us to arrange a return. You will be asked to return the items to us before we can issue a refund.

Please note that we now charge a small restocking fee in order to compensate for the fees associated with our payment processors.

The Flenser Record Label

The Flenser is a dark music record label from San Francisco, California USA.

The Flenser started as a metal label in 2009 but has since evolved to work with many adjacent genres.

Some of the artists we have worked with include Have a Nice Life, Street Sects, Planning For Burial, Midwife, Uboa, Bosse-de-Nage, and Chat Pile. is the official home of The Flenser record label, but we also distribute a small number of releases by artists and labels that we admire.

Please contact Terrorbird:

We are exclusively distributed by Revolver USA. Contact them for North America and International distribution.

CARGO UK also carries many of our releases in the UK.

Konkurrent is based in the Netherlands and distributes our releases in Europe.

We are not currently accepting unsolicited demo submissions.

Our suggestion is to work on creating a project with a strong fanbase and community involvement.

Play cool shows with cool people.

Connect with the artists you admire. Send your music to the artists you admire. Involve yourself with a local DIY community or music scene.

If there isn't one, find one nearby. If bands don't come to your town, start putting on local shows and bring touring bands to your area. This is absolutely crucial work and can help you grow your own musical endeavors.

When we look at prospective artists we are especially interested in a band's touring history. Tour out of your area when possible.

Create a special unique aesthetic. Create music that does not sound like anything else. Have a unified visual aesthetic.

Take risks. Don't follow trends.